PRIVACY POLICY

1. DATA WE COLLECT

We collect personal information you provide when placing an order or submitting an enquiry: name, email address, phone number, delivery address. We also collect browsing data through cookies to improve your experience.

2. HOW WE USE YOUR DATA

Your data is used to process orders, communicate delivery updates, respond to enquiries, and improve our services. We do not sell your personal information to third parties.

3. PAYMENT DATA

Payment processing is handled securely by Stripe. We do not store your credit card details on our servers. Stripe's privacy policy governs the handling of your payment information.

4. COOKIES

We use essential cookies to ensure the website functions correctly and analytics cookies to understand how visitors interact with our site. You can manage your cookie preferences at any time.

5. DATA RETENTION

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including order history and customer service records. You may request deletion of your data at any time.

6. YOUR RIGHTS

You have the right to access, correct, or delete your personal data. You may also object to processing or request data portability. Contact us at privacy@designnomad.studio to exercise these rights.

7. THIRD PARTIES

We share data with service providers necessary to fulfil orders: delivery partners, payment processors, and communication tools. All partners are bound by confidentiality obligations.

8. CONTACT

For privacy-related enquiries, contact us at privacy@designnomad.studio or write to Design Nomad Studio, Dubai Design District, Dubai, UAE.